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Forum Discussion
orbira
Aug 25, 2020Apprentice
Orbi wifi 6 RBK753s-100NAS satellite AP mode woes
Hi, I bought RBK753S and it is replacing RBK53. I configured the router to AP mode (behind FIOS Quantun gateway) and Satellite won't connect with wireless backhaul. Was able to get them going wit...
FURRYe38
Aug 25, 2020Guru - Experienced User
What Firmware version is currently loaded?
Be sure that both RBS and RBR are all using same version of FW.
NG support would be incorrect telling you that AP mode doesn't support RBS. Ive had mine in AP mode since day one up to a couple of months ago. RBS work in AP mode.
I would turn OFF the other RBS and bring the wireless RBS near or in the same room as the RBR and try to sync the RBS with the back sync button then hit the sync button the back of the RBR. It should connect.
orbira
Aug 25, 2020Apprentice
The firmware version is v3.2.16.6 and all 3 devices are same version. I believe it is the latest.
Yup, I agree that NG support is wrong. But it has been my experience that many times they give answers, it seems, to just get rid of complex issues.
Have tried at least 3 times doing the same. Factory reset all 3 devices and start from scratch. They are sitting next to each other on same table.
Question for you, when you initially configured the router and satellites, did you use the orbi app or did it on browser? Did you pair the satellite, while in router mode or paired after switching to AP mode?
Thanks.