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Orbi WiFi 6 (RBR850) Backhaul Status Out of Sync w/ Satellite (RBS850)
I am having trouble keeping the satellite synced with the router. In an effort to resolve the issue, I would reboot the router where they would sync momentarily, then go out of sync. All wireless dev...
I recommend trying this next time you need to update RBS FW:
bbninja wrote:
I had to update the firmware on my satellites to fix this issue, but that wasn't as easy as it may seem. My satellites weren't reporting their firmware version on the Firmware Update page and they were not indicating that an update was available. I had to unplug each satellite (I did one at a time), then plug it back in, let it boot up, then revisit the Firmware Update page in the router utility, and check for updates. At this point, the satellite showed I was still on a version 3 software. It also indicated that an update was available. I updated one at a time. Each worked. Since those updates, each satellites backhaul status has been Good.
What Firmware version is currently loaded?
What Firmware version is loaded on the RBS?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?