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Forum Discussion

acebeforejack's avatar
acebeforejack
Aspirant
Dec 20, 2019

Orbi wifi 6 RBR850 hardwire speeds slow

I recently upgraded my home wifi to the newest Orbi wifi 6 imesh, (RBR850) Before i changed out my other router i tested my speeds hardwired and wirless. I am getting 1g thru comcast.. Before i switc...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 20, 2019

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

 

Are you sure you are connected to the RBS in the living room with the phone? Besure that when you move near the RBS, turn OFF the iphones wifi for 5 seconds then back on so it will connect to the RBS. 

 

Download and install WiFi Sweet Spots on the iphone to check the connection rate between the iPhone and RBR and RBS.

  • acebeforejack's avatar
    acebeforejack
    Aspirant
    Dec 20, 2019

    Firmware Version
    V3.2.8.5_1.2.3

     

    Modem is a arris Model sb8200

     

    Ill try the sweet spot app and try reconecting the iphone to wifi. Thank you for your help.

     

     

     

    • Chuck_M's avatar
      Chuck_M
      Mentor
      Dec 23, 2019

      Are there any switches involved in the wiring>?

      • McLong's avatar
        McLong
        Luminary
        Dec 23, 2019

        I'm experiencing the exact same thing. Speedtest GigE hardwired are slower than WiFi.