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acebeforejack's avatar
acebeforejack
Aspirant
Dec 20, 2019

Orbi wifi 6 RBR850 hardwire speeds slow

I recently upgraded my home wifi to the newest Orbi wifi 6 imesh, (RBR850) Before i changed out my other router i tested my speeds hardwired and wirless. I am getting 1g thru comcast.. Before i switc...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 20, 2019

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

 

Are you sure you are connected to the RBS in the living room with the phone? Besure that when you move near the RBS, turn OFF the iphones wifi for 5 seconds then back on so it will connect to the RBS. 

 

Download and install WiFi Sweet Spots on the iphone to check the connection rate between the iPhone and RBR and RBS.

acebeforejack's avatar
acebeforejack
Aspirant
Dec 20, 2019

Firmware Version
V3.2.8.5_1.2.3

 

Modem is a arris Model sb8200

 

Ill try the sweet spot app and try reconecting the iphone to wifi. Thank you for your help.

 

 

 

  • Chuck_M's avatar
    Chuck_M
    Mentor
    Dec 23, 2019

    Are there any switches involved in the wiring>?

    • McLong's avatar
      McLong
      Luminary
      Dec 23, 2019

      I'm experiencing the exact same thing. Speedtest GigE hardwired are slower than WiFi.

      • switters's avatar
        switters
        Apprentice
        Dec 24, 2019

        I'm experiencing the same thing. Just posted another thread about it, but following here.

         

        I have Xfinity gigabit and my house is wired for ethernet. Before I installed Orbi Mesh, my iMac Pro in my home office was getting ~930 Mbps down.

         

        After installing Orbi, it was getting only 200-300 Mbps!

    • acebeforejack's avatar
      acebeforejack
      Aspirant
      Dec 24, 2019
      No switches , hardwired 5 ft away from the Orbi router - Same wire and distance as when I had the old router , Crazy thing is, I plugged a laptop in the router (next to my pc) run the same speed test and it comes back 840mbps.. My main PC reads 317mbps - same upload though. Before I changed to Orbi everything that was hardwire would read 700-900 mbps
      • switters's avatar
        switters
        Apprentice
        Dec 24, 2019
        Similar thing here.

        iMac Pro > Ethernet wall port > Xfinity router = 930 Mbps

        MacBook Pro > USB to Ethernet adapter > Xfinity router = 930 Mbps

        Either computer > Ethernet > Orbi AX > Xfinity modem = 80-200 Mbps

        I actually disconnected the Orbi system and went back to Xfinity + xFi pods until I figure this out. The speed of my wired connection for my iMac Pro is more important than faster wireless (and I wasn’t really even getting that with Orbi).

        I’m considering Unifi wireless access points as an alternative.