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Forum Discussion
Orbi WiFi 6 Router AX6000 / RBR850 New Firmware V3.1.6.11_1.1.5
What is new? My wish list: 1.Wireless connectivity to Orbi Outdoor WiFi Range Extender (RBS50Y) since it is only wireless with no Ethernet ports. 2. Wireless connectivity to RBS50 satellite. It wa...
What behaviors are you seeing?
Can you give us some background information?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
sabeens wrote:
Is this a fw already out? Not seeing it on my end. Desperate need of a new one, really having some weird behavior I need help on.
Hi, so I’m on a netgear cm1000 Modem connected to cox gig(the coax version, not fiber). I have the rbr850 setup with one rbs850 satellite and it’s in the most current fw downloadable. The biggest bug I’m facing now is Apple TV. Of wired they are fine. If over WiFi, which three of mine are, the major streaming apps play for a few minutes and then stop. After that, none of the apps will stream until a Apple TV reboot. Once I do that, it’s a rinse repeat scenario, it stops playing yet again. What’s weird is a Speedtest on the Apple TV will work as will loading up any pages on something like Netflix or Hulu. It’s the actual playing of video that halts. The Apple TV’s are all latest model before the 4K model and on tv os 13.2. I have reset each from scratch and no luck. Sounds like a weird one I know but what has me looking at the orbi as the culprit is when I hook up my rbr50 and rbs50 satellite setup that I upgraded from, no issues, works like a charm. Before this, I was wondering if Apple TV os was buggy but simple googling doesn’t reproduce my issues in the searches and the fact that the older system works flawlessly has me a little frustrated.
I will open up an official ticket as well.
House is 3000sq ft, router on one end, satellite hardwired on other end.
I will open up an official ticket as well.
House is 3000sq ft, router on one end, satellite hardwired on other end.
What Firmware is currently loaded?
What is the Mfr and model# of the ethernet switch if one is in the configuration?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.Is the ATVs connected to the RBS? or Both RBS and RBR?
I know of a problem with the RBS being connected via ethernet with LAN switches,at least for me, causes problems with an xbox at the end of the RBS. So I had to keep the RBS wirelessly connected. NG is aware of this.
sabeens wrote:
Hi, so I’m on a netgear cm1000 Modem connected to cox gig(the coax version, not fiber). I have the rbr850 setup with one rbs850 satellite and it’s in the most current fw downloadable. The biggest bug I’m facing now is Apple TV. Of wired they are fine. If over WiFi, which three of mine are, the major streaming apps play for a few minutes and then stop. After that, none of the apps will stream until a Apple TV reboot. Once I do that, it’s a rinse repeat scenario, it stops playing yet again. What’s weird is a Speedtest on the Apple TV will work as will loading up any pages on something like Netflix or Hulu. It’s the actual playing of video that halts. The Apple TV’s are all latest model before the 4K model and on tv os 13.2. I have reset each from scratch and no luck. Sounds like a weird one I know but what has me looking at the orbi as the culprit is when I hook up my rbr50 and rbs50 satellite setup that I upgraded from, no issues, works like a charm. Before this, I was wondering if Apple TV os was buggy but simple googling doesn’t reproduce my issues in the searches and the fact that the older system works flawlessly has me a little frustrated.
I will open up an official ticket as well.
House is 3000sq ft, router on one end, satellite hardwired on other end.- The fw is 3.1.5.23
The distance between the satellite and router is probably about 75ft but the satellite is hard wired in, this configuration worked well with the rbs50/rbr50 setup. Also, I’ve tried disconnecting the satellite so it’s not even a potential issue and same issue is seen.
I use switches but they don’t come into play for the WiFi, they are after the fact in the setup.
I have 4 Apple TV’s that go off of WiFi, some are connected to satellite, some to main router, same issue. I have one Apple TV that is hard wired that does not exhibit the behavior but if I love that to WiFi it does happen.
Weirdest part, the streaming stops and won’t work again until a reboot even if I try different apps. But the connection is there. Speedtest on the appletv will still work. Loving in and out of various title menus on those streaming apps works as well. App Store, all that sort of stuff, works. But it won’t continue streaming until I reboot. I’ve factory reset every component on the system. Again, still have my old Orbi and works just fine.
I have a few weeks left to return. Had been holding out for a new fw but I’ll admit, I may just have to stick with what works and return the 852I would try this. Narrow down where the issue might be. Turn off the RBS and all other ATVs for a bit. Connect 1 ATB to the RBR. Does the 1 ATV exhibit the same thing with the RBR?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try the following and see:
Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router. Under Advanced Tab/Advanced Settings/Wireless Settings.
sabeens wrote:
The fw is 3.1.5.23
The distance between the satellite and router is probably about 75ft but the satellite is hard wired in, this configuration worked well with the rbs50/rbr50 setup. Also, I’ve tried disconnecting the satellite so it’s not even a potential issue and same issue is seen.
I use switches but they don’t come into play for the WiFi, they are after the fact in the setup.
I have 4 Apple TV’s that go off of WiFi, some are connected to satellite, some to main router, same issue. I have one Apple TV that is hard wired that does not exhibit the behavior but if I love that to WiFi it does happen.
Weirdest part, the streaming stops and won’t work again until a reboot even if I try different apps. But the connection is there. Speedtest on the appletv will still work. Loving in and out of various title menus on those streaming apps works as well. App Store, all that sort of stuff, works. But it won’t continue streaming until I reboot. I’ve factory reset every component on the system. Again, still have my old Orbi and works just fine.
I have a few weeks left to return. Had been holding out for a new fw but I’ll admit, I may just have to stick with what works and return the 852