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Forum Discussion
Orbi WiFi 6 Slow WiFi/Inconsistent Speed
First Issue - unable to find the correct model in Netgear Support, so chose the closes model one in the list (RBR50 Orbi AC300). * My Correct Product is RBR750, Netgear AX4200 Orbi WiFi 6 with 1 Sat...
Heres what my mac book pro is connecting at while about 12 feet or so from the RBR:
If yours isn't seeing anything near this, then either the RBR is faulty or macs are not connecting well to the RBR.
There a friend or family member or neighbor that has a wifi router that you can check your MBP and iphone with?
You might take the Orbi system back and try another one.
SkySys wrote:
Don’t have another router to connect to. But I have the latest MacBook and other devices that are AC and AX compatible and they are not hitting the high end of the speed.
I have managed to get the iPhone and the computer speed up to 400mbps but can’t seem to get any higher.
Please advise where I can pull the information you did for your Macbook (in the black window).
Hold the Option button on the keyboard then left click once on the wifi icon on the top tool bar.
I have similar results - 1 gig line, but wireless usually around 300 up/down when everything working right (which you'll see from my history isn't always the case!). All apple devices. On rare occasions I've seen 600 but later in the same location I don't. I suspect that the chipsets are not prioritizing the faster bands. I have an iPhone 11 max and the latest iPad which both should be wifi 6 but I wonder whether the chip instructions for band switching just aren't quite right yet
What connection rates are you seeing with your apple devices while connected to the RBR?
Dd852 wrote:I have similar results - 1 gig line, but wireless usually around 300 up/down when everything working right (which you'll see from my history isn't always the case!). All apple devices. On rare occasions I've seen 600 but later in the same location I don't. I suspect that the chipsets are not prioritizing the faster bands. I have an iPhone 11 max and the latest iPad which both should be wifi 6 but I wonder whether the chip instructions for band switching just aren't quite right yet
It's maddeningly inconsistent - not that I actually need the speed frankly, but it is more the puzzle that irritates me. I can, like right now, get 600+ up and down - perfect. Other times sitting in the same location 300. All I can think of is there is some interference coming in from somewhere causing the unit not to select that band or switch away from it, but there's nothing obvious on a wifi sniff test. Connected by Ethernet I get 800 consistently though the service is rated and sold at 1 g but I can forgive that!
So with a apple PC or laptop, what is the connection rate your seeing with the device connected at the RBR? Press the Option key on the keyboard then left click once on the wifi icon on the top right tool bar. This will give you a connection rate as seen in one of my posts here.
Currently my mac book pro 2018 is connected at 975Mbps.
on phones or pads, install wifi sweet spots to check connection rate at the RBR.
What FW version are you currently using>?
Right now, Rssi -46, noise -95 tx 1,300 Mbps and connection 802.11ac. That is seated two feet from the router. Just not getting the ax...
Is the Mac AX supporting? I know mine isn't and only reports AC. I'm about 15-20 feet away from my RBR and RBS and still getting 975Mpbs...This is good.
- Ah you’re right only my phone and iPad are ax supported. My bad. But they’re getting the same speeds so I assume in the same band. Phone on cloud check reporting 644 to the WiFi
Frankly my experience with support has been frustrating. Long phone waits with no pick up when transferred to engineering, no response to written tickets, no follow up.
Thanks - I will
I am in the same boat. Frustrated with customer service. I am having the same issue as yours with the fluctuating WiFi speeds on both AC and AX devices. Is it worth switching out with a new device?
Customer service is a real disappointment. I'm frankly just going to leave it alone for now - the speed I get is more than enough for what I need; my wanting more is just a psychological thing of wanting everthing to perform "perfectly". But as my wife repeatedly reminds me, perfection is an illusion and its persuit in a router is probably not worth my time!
It's an expensive product, and as advertised I am not getting close to the WiFi speeds. I am getting a fluctuating 200 to 300, maybe 400mbps once in a while. Wonder if there are any other alternative/different name products in the market?