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Forum Discussion
ORBI WIFI 6 struggling with security cameras to connect all
Hi Netgear users I am in NZ and have around 20 security cameras, 3 different models all the same make. They seem to struggle to all stay connected. Indoor and outdoor cameras. House is only 10...
Mescal wrote:
I am in NZ and have around 20 security cameras, 3 different models all the same make. They seem to struggle to all stay connected.
Battery powered cameras typically have relatively low bandwidth requirements. (Even 4K cameras typically require about 10Mbps bandwidth. So, 20 high end cameras should not be a struggle for a typical WiFi system.)
I did not see specifics about the Orbi WiFi6 system that is installed, how it is configured, and where cameras are placed in relation to the Orbi units. It would also be helpful to know which specific cameras are involved.
What is the symptom of this "struggle to stay connected"? Do they fail to record motion events? Are they unable to record events to a vendor cloud storage? Does the smartphone app claim they cannot be found?
Because of the low bandwidth requirement, it is also common for battery powered cameras to include only 2.4G WiFi. The 2.4G WiFi band is more prone to interference and capacity issues than the 5G band. (one reason for wanting to know which cameras are involved.)
- Its the battery powered cameras which are having issues. They only work when triggered.
When I want to view them from my mobile when I am away the battery ones are sometimes failing to connect. Not all just some, not always the same ones.
The router is provided by my Internet provider.
The house is 100 sq mtrs.
The house is a only 8 years old and constructed of wood. No concrete or brick
What I want to know is do I need a satellite or extender to mitigate this issue.What Firmware version is currently loaded on the Orbi system?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Mescal wrote:
What I want to know is do I need a satellite or extender to mitigate this issue.If a battery camera 5 ft. from the router does not connect, then it's pretty obvious that a satellite or extender is not the solution. If only cameras that are farthest away display this problem, then...... maybe. If the cameras that fail are 75 ft. away through a brick wall, then probably "Yes".
If we knew the brand/model of camera, we could look at their technical documentation for information. Such as how they display the WiFi signal level. The Orbi 'app' also displays signal level and Link Speed for each WiFi device.
- It can be any one of the battery CAMs that sometimes dont connect to view live. Makes no difference if they are the closest or furthest from the router and base station. I didn't have this issue when I had less camera's. The cameras are showing they have a full signal. Have been troubleshooting with Wyze and my internet provider. But no solution yet.
