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Forum Discussion

SweetPizza's avatar
SweetPizza
Aspirant
Sep 06, 2020

Orbi wifi 6 system add on points not working

Hello! I recently got the orbi wifi 6 system. It is great but needed more coverage. I got the first ones from Costco and it was a 3 pack. So when I needed more coverage, I got the same pack from Costco. But when I tried setting them up, they did not work. I wanted all of them to be on the same orbi network. I tried adding just one satellite to the original system at first and it did not add. Then I tried connecting the second router that came in the box with the second system, hard-wired to the original orbi router, and hen set up the satellites and it worked. But it is now two different networks and cant access the printer that's on the first system. Please help. Thank you in advance.

8 Replies

  • Either add only the satellites from the second kit to the first set-up (preferred), or set-up the second kit in Access Point mode.

    • SweetPizza's avatar
      SweetPizza
      Aspirant

      Hi, I have tried both ways and they both don't work. The satellites don't show up either if I connect them only to the first setup. If I turn on the ap mode, the first orbi router turns into ap mode as well. Please Help! Thank you in advance.

      • schumaku's avatar
        schumaku
        Guru

        SweetPizza wrote:

        The satellites don't show up either if I connect them only to the first setup.


        Challenge Netgear support. It must be possible to add more satellites to the first system base in router mode. Needless to say, you can't use the router/base from the second kit in this set-up.

         


        SweetPizza wrote:

        If I turn on the ap mode, the first orbi router turns into ap mode as well.


        Does not make sense to me - these are two dedicated management environments, how should the first unit be re-configured if the second one is connected as AP? ... unless I'm missing something very basic.