Orbi WiFi 6 System AX6000 and AMAZON ALEXA

What happens if you temporarily disable WPA security on the Orbi AX to see if the dot will connect in the open? Then try setting WPA then WPA2.

Try disabling AX mode? 

These dots are new to your system and have never been connected before? 

I have 1 dot and it's connected to my Orbi AX. However I believe I set mine up using a different router before using the same SSID name and PW. Once the Orbi AX was put online and configured with the same SSID name and PW, the 1 dot automatically connected. 

If you have a prior router by chance, you might set up this router temporarily, set the same SSID name and PW as your using on the Orbi AX. Get the dot conneted and configured then swap out for the Orbi AX as the main router. The dot should auto re-connect. 

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

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Tcrus wrote:

Purchased the Orbi WiFi 6 System AX6000 and am pretty satisfied with the current capability (1 month in and doing great). I got some new 3rd gen Alexa Dots to hook into my smart home and they will not connect. Gen 2 devices will connect no problem but gen 3 will not connect. I have tried changing the security keys, tried phone and cpu setup, reset devices, reset modems and routers. Nothing will make this work. I also tried second different alexa 3rd gen DOT and same results. Anyone having this problem or can reccomend something to try?

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