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Forum Discussion
Orbi Wifi AX6000 shuts down after about 10 minutes
Just bought the new Orbi Wifi AX6000 (RBR850). I have ATT Uverse fiber optic with the Pace 5268 gateway. The Orbi router is connected to the Pace gateway by ethernet cable. I turned off the Wifi on t...
What Firmware is currently loaded?
Blinks red? Do you mean the front LED on the RBR blinks RED or PINK?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Did you set up a IP address reservation for the RBR on the ISP router?
Try this:
Disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode. Still happens?
Has a factory reset and setup from scratch been performed? IF so, and this hasn't resolved anything, might have a bad system out of the box that needs to be replaced.
Thanks for the reply. But at this time, I'm giving up. I have read everything on ATT's site and Netgear's site about Orbi systems and the ATT Pace gateway. People have been having problems with the Pace gateway and external routers for a long time. It's the problem of no real IP pass through on the Pace gateway. I haven't been able to convince ATT to send me a different gateway for the fiber optic so I'm at a stand still. There probably was something not quite right with the new Orbi AX6000 also. The red blinking light that I was referring to was on the gateway ethernet port that I plugged the Orbi into. Anyway, I have decided to return the Orbi. Will fight some more with ATT for a different gateway and maybe start this all over again. Thanks again for your input.
OK, sorry it didn't work out.
Yes, even on the Orbi AC forum, i see lots of users with problems with ATT gateway modems. Why ATT is being so bad about this, no idea why. Most users can get Orib working with AP mode on the Orbi. Some modems have the DMZ or pass thru feature, I guess some do not which tells me ATT maybe claming down or limiting what users can connect to there modem gateway.Any chance there is a different ISP besides ATT? Sorry for you if there isn't.
Good Luck.