NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi WiFi Crashing
Hi All, I recently purchased the Orbi AX6000 RBK852 to provide Mesh WiFi in my home... Upon initial setup, everything went great! I have an Arris SB6190 connected to the Orbi Router in my living...
That FW version are you usuing?
v12 is the latest:
**It’s on the Latest Version, did the Update Upon Setup**
What is the size of your home? Sq Ft?
**Home is multi-level, 1800 sq ft**
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
**Router is on 1st Floor, Satellite is on the 2nd Floor, for sure more than 30ft apart walking distance, may be closer through floors?**
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
**I went through every channel and every combo over the last week, even altering CTS/RTS as Support suggested**
Any Wifi Neighbors near by? If so, how many?
**Probably everyone in the neighborhood, lots of WiFi’s show up in NetSpot, but none appeared overpowering?**
Hopefully I answered those well enough...
