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john5237's avatar
john5237
Follower
Nov 11, 2023

Orbie RBR750 mesh system connection problems

I have an Orbi mesh system RBR750 and I cannot attach it to my NBN arris CM8200 directly. I need to go through my ISP’s router first? So ARRIS to Exetel Router, then ethernet cable to the orbie. The...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Nov 11, 2023
john5237 wrote:

I have an Orbi mesh system RBR750 and I cannot attach it to my NBN arris CM8200 directly. I need to go through my ISP’s router first?

The Orbi router should be able to connect directly to the CM8200 modem.  The key is that NBN (Australia) may not be "plug and play" as in many parts of the world.  See, for example, this discussion of connecting an Orbi router to NBN:

https://www.internode.on.net/nodesupport/guides/internet_access/nbn/fttp/netgear_orbi_rbk50#:~:text=Ensure%20your%20NBN%20Connection%20Box,on%20using%20the%20Power%20button. 

It would probably be a good idea to start with a call to NBN technical support to ask for advice on how to connect a customer router directly to the CM8200 modem.