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Forum Discussion
Meddyb
Jan 25, 2022Aspirant
Orbilogin issue
Hello All, I have recently bought an Orbi AX6000 ( RBR850 + RBS852) I never could connect to the orbilogin.com or .net, nor via the Ip address as I am always prompted with the hereunder message no ...
- Jan 26, 2022
Meddyb wrote:Thanks Mikey,
I can't reset now as I am working from home, I'll do that later in the week hopefully
The result as stated in the very first message is the same
I just tried again on http://10.0.0.1 and same issue
If you see "Router Password Reset" screen then it means you entered the wrong Username/Password. If your browser is not displaying a popup dialog to enter Username and Password before showing the page, then something on your PC is preventing it from appearing or blocking the input.
Have you tried going to http://10.0.0.1 on another device, like your phone's browser?
Meddyb
Jan 25, 2022Aspirant
Thank you plemans,
Well a factory reset is what I wanted to avoid obviously .
On the first setup I did well put a username, passwrd and assigned two retrieval questions, actually I am using these credentials o log in, but I always end up on the same screen
plemans
Jan 25, 2022Guru - Experienced User
The password recovery feature is flawed. If you don't know the answers, don't type the right, or didn't set them up, it still tries to run password recovery but just loops.
Its why I think the password setup was either not correct or flawed
- MeddybJan 25, 2022Aspirant
OK, I'll try then to reset it Thanks
For mickey my IP is :
Adresse IPv4. . . . . . . . . . . . . .: 10.0.0.6
Masque de sous-réseau. . . . . . . . . : 255.255.255.0
Passerelle par défaut. . . . . . . . . : 10.0.0.1- plemansJan 25, 2022Guru - Experienced User
You put you're trying to log into it to change it to ap mode?
- MeddybJan 25, 2022Aspirant
Yes I am under the router config now, I read that it's better to kill the router wifi from the ISP and to switch to AP mode, for a better orbi wifi usage
The fact is that I can't do that from the Ios app
- Mikey94025Jan 25, 2022Hero
Meddyb wrote:For mickey my IP is :
Adresse IPv4. . . . . . . . . . . . . .: 10.0.0.6
Masque de sous-réseau. . . . . . . . . : 255.255.255.0
Passerelle par défaut. . . . . . . . . : 10.0.0.1If you don't go and succeed with the reset route then...
Try going to "http://10.0.0.1" in your browser. Do you get the Orbi admin website? If not exactly what error does the browser display? Try the same too on your phone (connected to the Orbi wireless).
- MeddybJan 25, 2022Aspirant
Thanks Mikey,
I can't reset now as I am working from home, I'll do that later in the week hopefully
The result as stated in the very first message is the same
I just tried again on http://10.0.0.1 and same issue