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Forum Discussion
Orbilogon stuck in password reset loop
Newly-installed Orbi RBK752 system configured using the iOS app. Now trying to access Orbilogin.com to get access to advanced settings. When I enter Orbilogin.com on my Mac, I get taken to a Rou...
To set up password recovery:
Launch an Internet browser from a computer or mobile device that is connected to your router’s network.
Type http://www.routerlogin.net or http://www.routerlogin.com.
A login window opens.
Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
Select ADVANCED > Administration > Set Password.
The Set Password screen displays.
Select the Enable Password Recovery check box.
Select two security questions and provide answers to them.
Click the Apply button.
Your changes are saved.
If this fails, Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 15 seconds then let go. Power OFF the ISP modem for 30 seconds than back on. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.
Thanks for the answer, FURRYe38 but I am NOT trying to reset my password. I know my password. I am trying to access network management but I am being forced into password reset screens. If I go into routerlogin.com then it sends me immediately to the password reset screens and not to the Basic home screen. You've answered a problem I don't have.
Have you cleared out all browser caches from the browser prior to accessing the routers web pages?
Does this happen on a different browser?
If nothing works, then try the last suggestion of a reset.
FURRYe38 wrote:Have you cleared out all browser caches from the browser prior to accessing the routers web pages?
Does this happen on a different browser?
If nothing works, then try the last suggestion of a reset.
As I said in my original posting, it happens on all browsers on all computers/devices regardless of whether they have accessed the site before. I have tried a total of six computers, phones and tablets, and used Safari and Chrome.
I am reluctant to reset the whole router given I can do the simple management through the iOS app, so the router is working fine.
Seems like the RBRs web page log in is in a bad state. At some point, you'll need to reset and setup from scratch on the RBR using a PC and web browser. Orbi app has been known to not fully set things up right. I don't use it during the setup process, always a wired PC and web browser first, then Orbi app afterwards.
This. For some unknown reason my Orbi mesh does this same thing all the time. All the time. Yeah, yeah, yeah, I can do the whole reset thing - but that really stinks. I have a home network with lots of devices, maybe 30 with assigned IP's so my work-from-home-business continues to work. Doing resets shuts everything down.
So here's the thing: I spent $700 for a system to work for me and not me constantly having to work to keep it reliable. This pisses me off that I have to do this recovery all the fracking time. And stop blaming Safari/Chrome/Firefox/Opera/Brave browsers, it's not the browsers fault and you all know it. It's Netgear's job to maintain browser compatibility, not my to constantly run Developer's window/console in the browser to check if the Orbi decides to defecate the bed today.
What FW version are you using?
Try this, Reboot the RBR, while it's rebooting clear ALL browser caches, close the browser, re-open the browser then try and access the RBRs web page.
I've only seen this a few times and this usually helps. Or try a different browser. MS Edge, Firefox or Opera always work for me. I also let the browser save the log in info so I don't have to type it in .
ianrickey wrote:
This. For some unknown reason my Orbi mesh does this same thing all the time. All the time. Yeah, yeah, yeah, I can do the whole reset thing - but that really stinks. I have a home network with lots of devices, maybe 30 with assigned IP's so my work-from-home-business continues to work. Doing resets shuts everything down.
So here's the thing: I spent $700 for a system to work for me and not me constantly having to work to keep it reliable. This pisses me off that I have to do this recovery all the fracking time. And stop blaming Safari/Chrome/Firefox/Opera/Brave browsers, it's not the browsers fault and you all know it. It's Netgear's job to maintain browser compatibility, not my to constantly run Developer's window/console in the browser to check if the Orbi decides to defecate the bed today.
Any progress on this?
ianrickey wrote:
This. For some unknown reason my Orbi mesh does this same thing all the time. All the time. Yeah, yeah, yeah, I can do the whole reset thing - but that really stinks. I have a home network with lots of devices, maybe 30 with assigned IP's so my work-from-home-business continues to work. Doing resets shuts everything down.
So here's the thing: I spent $700 for a system to work for me and not me constantly having to work to keep it reliable. This pisses me off that I have to do this recovery all the fracking time. And stop blaming Safari/Chrome/Firefox/Opera/Brave browsers, it's not the browsers fault and you all know it. It's Netgear's job to maintain browser compatibility, not my to constantly run Developer's window/console in the browser to check if the Orbi decides to defecate the bed today.
- Try going to your router’s index page directly, e.g. http://192.186.1.1/index.html
Just going to the IP gets me the same redirect you get, implicitly stating the path to the page itself works. Bad config on the web server IMHO.