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Forum Discussion
Orbilogon stuck in password reset loop
Newly-installed Orbi RBK752 system configured using the iOS app. Now trying to access Orbilogin.com to get access to advanced settings. When I enter Orbilogin.com on my Mac, I get taken to a Rou...
Thanks for the answer, FURRYe38 but I am NOT trying to reset my password. I know my password. I am trying to access network management but I am being forced into password reset screens. If I go into routerlogin.com then it sends me immediately to the password reset screens and not to the Basic home screen. You've answered a problem I don't have.
Have you cleared out all browser caches from the browser prior to accessing the routers web pages?
Does this happen on a different browser?
If nothing works, then try the last suggestion of a reset.
FURRYe38 wrote:Have you cleared out all browser caches from the browser prior to accessing the routers web pages?
Does this happen on a different browser?
If nothing works, then try the last suggestion of a reset.
As I said in my original posting, it happens on all browsers on all computers/devices regardless of whether they have accessed the site before. I have tried a total of six computers, phones and tablets, and used Safari and Chrome.
I am reluctant to reset the whole router given I can do the simple management through the iOS app, so the router is working fine.
Seems like the RBRs web page log in is in a bad state. At some point, you'll need to reset and setup from scratch on the RBR using a PC and web browser. Orbi app has been known to not fully set things up right. I don't use it during the setup process, always a wired PC and web browser first, then Orbi app afterwards.
I think that whoever is answering these questions isn't getting what is happening. I reset my router, after trying to get around the password change loop, it didn't work at all.
It is still an issue, and resetting the router is not the solution. Please help.