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Forum Discussion
OrbiRBR750 shows no internet and purple light on some devices but most devices work
I have cable internet and upgraded the modem and went from 400mbs to 1gbs. When they upgraded, they changed the modem and the with the new modem I cannot turn off the wifi signal from that modem. The...
Its been devices that use WIFI6 (mostly cell phone). I disabled WIFI6 through the Orbi setup page and I haven't had a problem since. Maybe there is an issue with the WIFI6 losing internet with 1 gig speeds? IDK. I replaced the modem and it still had the issue so that's why I turned off WIFI6 or the AX settings. IDK
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.