NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Packet loss and inconsistent speeds with RBR850/RBS850. Have tried firmware, cables, etc.
Looking for some help with my Orbi 850 Series AX6000. We've got one router and one satellite. I've had flawless performance with our system up until a week ago. Since then, my kids and I have been ha...
If nothing changed on the Orbi system until you updated FW, it may not be Orbi related.
Have you factory reset the router and RBS and setup from scratch after you downgraded the system back to v.21?
There has been many posts about v.31 causing problems.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
Does this happen with the RBS turned OFF?
What channel configurations are currently set on the router?
Try disabling the following and see:
Armor, IPv6, Smart Parental Controls or Circle, Traffic Meter.