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Forum Discussion
Solved
password doesn't work for mobile app
I clean installed the orbi app on my iphone Xs Max but my wifi password showing on my desktop NG GUI is not working in the last step "Log In to Your Orbi". Showing: user name admin Password(Defau...
What password is it requesting? The WiFi password or the admin password?
Since it started after you added in the RBS50 satellite, have you tried using the password that you originally used on the RBK50 system? You may also want to remove the RBS50 satellite and try again.
How is iPhone NG app after the latest firmware update for people who had problems before. Mine was fine even before the latest update. The problem started after I added an RBS-50.
The phone app showed the correct daisy chain network topography like this:
RBR 850---> RBS 850---> RBS 50.
After a router restart it is asking for a''correct" password for weeks now. I tried everything people suggested except hard factory reset.
What password is it requesting? The WiFi password or the admin password?
Since it started after you added in the RBS50 satellite, have you tried using the password that you originally used on the RBK50 system? You may also want to remove the RBS50 satellite and try again.
It is asking for admin password.
The two additional RBS 50 satellites are brand new.
Bandito wrote:What password is it requesting? The WiFi password or the admin password?
Since it started after you added in the RBS50 satellite, have you tried using the password that you originally used on the RBK50 system? You may also want to remove the RBS50 satellite and try again.
Bandito wrote:What password is it requesting? The WiFi password or the admin password?
Thank you, Solved.
WiFi password and the admin password are different now.
Originally both WiFi and admin passwords were the same. Obviously my son has "slightly" changed the first letter of my admin password from lower to upper case few weeks ago.
For the new users this is an important lesson.
There are 3 separate sets of user names and passwords involved here: WiFi, admin and Netgear account.
1. During the initial setup Netgear forces you to change the admin password. The default password is password. Then you set-up your Wi-Fi password.
2.To set up your Orbi app on your phone you need your Netgear account e-mail and password.
3.Then you need admin and password to finish the app set-up. (The default password is password but Netgear forces you to change in the initial set-up).
Warning:
If your gamer kids like mine, are obcessed with your internet speed, latency, and packet loss, they will beg for your passwords to make it "better".
Make sure they don't change your passwords though.
