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Chuck_M's avatar
Chuck_M
Mentor
Oct 13, 2020
Solved

Phantom Satellite On Phone App

My RBR850 with 1 x RBS850 and 2 x RBR-50s (hardwired) is working great.   However....   On the android Orbi app I clicked on Network Diagram and got the expected "tree" of the router and three sa...
  • Chuck_M's avatar
    Chuck_M
    Oct 15, 2020

    I did a factory reset of the RBR850...  and set it up from scratch.  Added RBS850 and then 2 x RBS50s.

     

    The phantom satellite is gone and everything is working great.

     

    Wasn't the app, was the device itself.


    Thanks to all for recommendations.

  • Chuck_M's avatar
    Chuck_M
    Mentor
    Oct 14, 2020

    This issue is not centric to the app, but somewhere between Orbi and the app.  If anyone has any ideas, I am listening.

     

    Thanks for the assist.

      • Chuck_M's avatar
        Chuck_M
        Mentor
        Oct 14, 2020

        Thanks... that is close to issue, but not exactly.  Phantom satellite does not show in diagram, has no techinical data (IP, Mac, etc).

         

        I will (sadly) do a full reset without backup restoration this evening and see if that clears it up -- which I am thinking it will.

         

        Have already uninstalled and reinstalled app -- which had no effect on the issue which remains.

         

        Will advise how it turns out.