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Forum Discussion
Solved
Phantom Satellite On Phone App
My RBR850 with 1 x RBS850 and 2 x RBR-50s (hardwired) is working great. However.... On the android Orbi app I clicked on Network Diagram and got the expected "tree" of the router and three sa...
I did a factory reset of the RBR850... and set it up from scratch. Added RBS850 and then 2 x RBS50s.
The phantom satellite is gone and everything is working great.
Wasn't the app, was the device itself.
Thanks to all for recommendations.
This issue is not centric to the app, but somewhere between Orbi and the app. If anyone has any ideas, I am listening.
Thanks for the assist.
Thanks... that is close to issue, but not exactly. Phantom satellite does not show in diagram, has no techinical data (IP, Mac, etc).
I will (sadly) do a full reset without backup restoration this evening and see if that clears it up -- which I am thinking it will.
Have already uninstalled and reinstalled app -- which had no effect on the issue which remains.
Will advise how it turns out.
I would first set up the Orbi AX with out any RBS50s connected. Check the network map with just the AX RBS connected first. Then add any AC RBS...I did see this once when I had my one RBS50 ethernet connected to the network when the Orbi AX was online. Though after I disconnected the AC RBS, phantom RBS that appeared in the app disappeared for me. Have not see this problem since.
I did a factory reset of the RBR850... and set it up from scratch. Added RBS850 and then 2 x RBS50s.
The phantom satellite is gone and everything is working great.
Wasn't the app, was the device itself.
Thanks to all for recommendations.