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not_sofast's avatar
not_sofast
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Aug 08, 2023

Phones randomly getting disconnected or slow | ORBI RBK753S

Ive had my wifi mesh system for almost 2 years now. It randomly will disconnect my mobile devices such as phones. I am currently getting speeds of about 600 mbps to my laptop but when I test from my phone it wont even complete the test. I had this issue on an older android phone where the wifi would completely shut down and disconnect. I recently got a newer phone and while it doesnt disconnect now the speed is super slow. Details from Orbi app

Hardware type: Orbi

Hardware Version: RBR750

Firmware Version: v4.6.14.3

Currently have 2 satellites connected as well. 

Ive tried updating the firmware in the past with no changes. Tried forgetting the network and rejoining, no changes. ISP is Xfinity. Any suggestions are appreciated. 

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