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Forum Discussion
Spinstorm
Jun 28, 2022Follower
Pink light and no internet BUT Nest cameras still streaming? (RBR750)
I have an RBR750 and 3 satellites. These have been connected to Starlink for the last several months but today we got 1Gbit fibre connected. I am not at the home address to try and diagnose the issue...
FURRYe38
Jun 28, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
When the internet stop, are you seeing a PINK and or WHITE front LED on the RBR?
Would you try this? https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Enable-Email-Logging-and-Router-Reboots/td-p/2231485/jump-to/first-unread-message