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Forum Discussion
cgantz
Apr 26, 2021Aspirant
Please Help: Orbi RBR850 dropping connection to Epson WF4830 (and HP8710)
Last year, we purchased the Orbi Mesh system to extend our Wifi speeds in other areas of the house. We connected our existing printers at the time and for a period of time, everything worked fine. Th...
FURRYe38
Apr 26, 2021Guru - Experienced User
Try setting CTS values to 2347 under Advanced Tab/Advanced Settings/Wireless Settings
cgantz
May 07, 2021Aspirant
This worked great for about a week, now we're back to non-connection to the printer. And once again, the older HP remains connected, but the new Epson is not. Any new ideas?
- FURRYe38May 07, 2021Guru - Experienced User
I would make contact with the mfr of this printer and get support help and information regarding there product. If the other printer is working well and this one does not, something needs to be looked at on this one printer. Ask them about any firmware updates as well.
Good Luck.
- cgantzMay 07, 2021Aspirant
Thanks - I tried that and they told me it was an issue with my mesh network. Isn't this fun....
- FURRYe38May 07, 2021Guru - Experienced User
What happens if you disable AX mode on 2.4Ghz only on the RBR?
Is 20/40Mhz check boxed Under Advanced Tab/Advanced Settings/Wireless Settings?
What channels are you using on 2.4Ghz? Might set a manual 1, 6 or 11 and see.
Of course, nobody wants to accept resposibility and will point fingers. Yay.