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Forum Discussion
Poor support
I am extremely dissatisfied with the recent support received (or not received) re: my Orbi router. I purchased a ProSupport package but cannot find a phone number of method of contacting the "suppos...
What product are you referring too.
Not much we can do to help you with phone support experiences here in the forums.
You can contact a forum moderator to help you with that.
If you have a problems with technical problems, you can post about and see if forum users can help you out as much as they can.
Good Luck.
I was able to resolve myself, no thanks to support.
Thank you for the offer to assist.
My problem was caused by changing the channel on my 2.4GHz.
i made the change and hit apply. i could not connect to the primary WiFi after that - invalid password - password was not change.
could connect to the guest WiFi.
FURRYe38 wrote:What product are you referring too.
Not much we can do to help you with phone support experiences here in the forums.
You can contact a forum moderator to help you with that.
If you have a problems with technical problems, you can post about and see if forum users can help you out as much as they can.
Good Luck.What product are you referencing?
I will search the community if that's my only option.
and it if is my only option, then i want the money i paid for Support to be refunded.
as of today, still no response from Support on this issue since they hung up on my last time and did not call back.
very disappointed.
second, i tried to enter my product model RBR750 above, it does not show in the drop down list, so i can't enter that.
this is crap
You can contact a forum moderator to help you out. There is nothing that can be done for you in the forums in regards to refunds whatsoever.
If you want some forum help on your Orbi AX system, we can try to help you out there. Please give details on what your having problems with.
Good Luck.