NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
servalstudios
Nov 05, 2020Aspirant
Poor wifi from satellite
I have an RBR850 with a sattlite. I have the highest Spectrum - like 400 mps.. Near the main hub I get that, but the satellite around the corner where I am in another room is only around 4 mps
FURRYe38
Nov 06, 2020Guru - Experienced User
BE sure you are connected to the RBS and not the RBR when you go near the RBS. Turn OFF the wifi radio on the wireless device for 5 seconds then back ON when near the RBS.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite