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Forum Discussion
onlize
Aug 16, 2022Aspirant
Port forwarding stopped working on RBR750
Hello, I have an Orbi RBR750 with the latest firmware V4.6.5.14_2.0.54. Hi, I have a problem with port forwarding. It used to work but stopped working. I did not change anything, and I am not sur...
- Aug 16, 2022
Glad you figured it out. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Good Luck. 📡
CrimpOn
Aug 16, 2022Guru - Experienced User
Port forwarding typically relies on two concepts:
- Dynamic DNS. Because most customers are assigned IP addresses that may be changed by the ISP (without notice) at any time, it is customary to use a DDNS service to set up an internet name that will automatically update to the new IP address. Orbi supports only a couple of DDNS services (noip.com, dyn.com). If somehow the DDNS service is no longer correct, then they will not map correctly.
- Hosts being open to accept connections.
How about double-checking:
- That the ports are open to the internet by using one of the common testing web sites, such as https://www.grc.com/shieldsup
- Also verify that the public IP address reported by the web test matches what the IP address that is current in the DDNS service.
onlize
Aug 16, 2022Aspirant
Hello, thank you for your reply.
Ports are opened and listening. I can telnet to both servers internally, but I cannot connect when I am outside of my network.
I tried to connect using the ddns service and the public IP address that I see in my Orbi control panel. I have the same results. No connections.
- CrimpOnAug 16, 2022Guru - Experienced User
Open and listening is reported by a web site?
- onlizeAug 16, 2022Aspirant
Yes, I used it for years, with a previous router and Orbi. It stopped working during the last couple of months. I do not use it outside too often, so I am unsure when it stopped.
- FURRYe38Aug 16, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Any new changes on the Orbi system in last couple of months? When was FW last updated?
If nothing was changes on the Orbi system, possible a ISP issue.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.