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Forum Discussion
onlize
Aug 16, 2022Aspirant
Port forwarding stopped working on RBR750
Hello, I have an Orbi RBR750 with the latest firmware V4.6.5.14_2.0.54. Hi, I have a problem with port forwarding. It used to work but stopped working. I did not change anything, and I am not sur...
- Aug 16, 2022
Glad you figured it out. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Good Luck. 📡
onlize
Aug 16, 2022Aspirant
Yes, I used it for years, with a previous router and Orbi. It stopped working during the last couple of months. I do not use it outside too often, so I am unsure when it stopped.
FURRYe38
Aug 16, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Any new changes on the Orbi system in last couple of months? When was FW last updated?
If nothing was changes on the Orbi system, possible a ISP issue.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
- onlizeAug 16, 2022Aspirant
Thank you for your reply.
I use NETGEAR Cable Modem CM1000.
I did not change anything major on my router for some time now. Maybe I added a couple of IP reservations for some of my new devices.
I followed your advice to unplug the modem and router and started as you recommended, but it did not help.- CrimpOnAug 16, 2022Guru - Experienced User
This is hard to get my head around:
- The two servers are on the Orbi Attached Devices page with the desired LAN IP addresses (that the ports are forwarded to).
- The two servers will accept a telnet connection from the LAN.
- The Orbi shows two ports being forwarded from the internet to specific ports on those two servers.
- The two servers accept connections on those ports from the LAN.
- Shield's Up! shows that those two ports are open to the internet.
- Yet, when a device outside the LAN attempts to connect to the public IP on one of those ports, "nothing happens".
Would you mind sharing which ports are being forwarded and what type of server they are (generically: Windows, Linux??... HTTP, HTTPS, FTP, media, telnet??)
How is the situation being tested? (When I set up port forwarding, I typically drop the WiFi connection on my phone, start the phone's WiFi Hot Spot feature, connect a laptop to the phone, and perform tests.)
- onlizeAug 16, 2022Aspirant
Thank you for all your help. It was my mistake. It looks like location where I am now block ports that I am trying to use. When I tested it with my phone without any Wi-Fi, everything works.
Thank you everyone for all your help!