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Forum Discussion
rahulrana71
May 09, 2023Aspirant
Power supply issue with RBR850
I purchased my RBR850 + Satellite system back in June 2020. A few days back the system went offline without any warning. On investigation, I realised the power to the unit was the reason. I disconne...
CrimpOn
May 09, 2023Guru - Experienced User
It is not clear (to me) exactly what the point of the post is. There is indeed a sense of urgency when working from home is involved. Using the power supply from the satellite would have enabled the router itself to remain in operation while a replacement power supply was obtained, perhaps from Amazon. Purchasing an entire 960 system "solved the problem".
Netgear's definition of compatible is not entirely helpful. According to Netgear, the RBS850 satellite is not compatible with the RBR960 router.
https://kb.netgear.com/000065169/Which-Orbi-routers-and-satellites-are-compatible
Just personally, I would have preferred that Netgear indicate with a footnote the reason for their conclusion. My guess (and it's only a guess) is that the 960 system supports WiFi6E devices and the RBS850 does not. Thus it does not provide the same capabilities in much the same way that the RBS40V and RBS50Y cannot function as "true satellites" on the AX models.
It might be worth investing $20 in a replacement power supply so that the old 850 system can be sold, given away, or kept as backup in case something happens to the 960. (Or, perhaps return the 960?)
- rahulrana71May 09, 2023Aspirant
Have tried power supplies from the satellite as well with no joy. The power led on the Router remains amber and the unit does not attempt to bootup. Indicated by the absence of any lights to the front. I think the issue is the power supply on the board itself. I'm not an expert but it seems the issue is not a trivial one. Am surprised that it only lasted 3 years.
- CrimpOnMay 09, 2023Guru - Experienced User
Thanks for the explanation. I missed the part where the satellite power supply was also ineffectual.
Also surprised about the failure. My RBR50 is still going strong after 6 1/2 years.