NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

GaACETech's avatar
GaACETech
Guide
Mar 07, 2022
Solved

Pre-Setup Possible before delivering - AX4200 / RBK752

For a small customer (2 office users, 1-2 warehouse users) I purchased the AX4200 (RBK752) - one for the office and one for the warehouse (down the hall about 40' to another computer).  The satellite will not have a ethernet connection, just mesh.

 

The question:  can I setup the router and satellite in my office with the customers SSID, passwords, and other static info?  Will the router get the customers cable provider information and not use my office modem info?  

 

With other routers this is the way i've done it but since time will be short for the switch-over I don't want a hiccup.

 

Thanks.

  • FURRYe38's avatar
    FURRYe38
    Mar 07, 2022

    Yes you can. Just use a wired PC and web browser connected to the RBR and log intot the RBRs web page. 

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    Mar 07, 2022

    Yes you can. Just use a wired PC and web browser connected to the RBR and log intot the RBRs web page. 

  • CrimpOn's avatar
    CrimpOn
    Guru
    Mar 07, 2022
    GaACETech wrote:

    The question:  can I setup the router and satellite in my office with the customers SSID, passwords, and other static info?  Will the router get the customers cable provider information and not use my office modem info?  

    I agree with FURRYe38 that most of the time this will go off without a hitch, depending on a couple of factors:

    • If the customer will have a different type of internet access than you do, there could be an issue.
      For example, if you have the more common DHCP connection where "everything is automatic", but the customer connection requires a user/password login, you cannot set that up and test it ahead of time.
    • Depending on what equipment the ISP provides at the customer location, the router LAN subnet may be different.  This makes absolutely no difference as long as no devices are to have pre-assigned IP addresses.  (Who cares what IP a device has?)
    • The customer does not need advanced features such as port forwarding or OpenVPN access to devices on their new LAN.