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Forum Discussion

ahswp's avatar
ahswp
Apprentice
Oct 27, 2021

Printer connection issue

I have an Epson ET-5800 connected to wifi. Almost every day it disconnects from my wifi (Orbi 750 mesh). When I unplug it, then plug it back in, it reconnects. Its really frustrating. When I've cont...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 27, 2021

Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings

 

What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 1

 

Try disabling AX mode on the RBR. Under Basic Tab/Wireless Settings.

  • plemans's avatar
    plemans
    Guru - Experienced User
    Oct 27, 2021

    what modem/gateway is the orbi connected to? 

    Have you tried setting the printer with a reserved IP address? 

    • ahswp's avatar
      ahswp
      Apprentice
      Oct 29, 2021
      Yes as I mentioned I had a reserved IP and it didn’t fix the problem - that was one of the first things I tried
  • ahswp's avatar
    ahswp
    Apprentice
    Oct 29, 2021
    Tried that already didn’t work unfortunately