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Forum Discussion
TrippleP
Feb 22, 2023Aspirant
Printers friendly to Orbi
Could I get a list of printers that work with the Orbi WPA2/WPA3 security? My last 3 printers have been nothing but trouble, showing "offline" when they are online, 100% pass. I've finally pinpoin...
CrimpOn
Feb 22, 2023Guru - Experienced User
Which model of Orbi?
Could you please describe more about "showing 'offline' when they are online". Is this on the printer control panel? On the Orbi app? On the Orbi web interface? Are you able to 'ping' the printer?
TrippleP
Feb 22, 2023Aspirant
On the printer UI it shows printer is connected and passes all tests.
On the orbi app it shows offline, but with a static IP assigned. (for some reason I am not able to sign into the web interface. will troubleshoot this later...right now I need this printer to work!)
On laptop, desktop, phones and tablets, printer shows offline. No communication is possible at all. Not through the smart printer app, not through any program that allows printing. You cannot "choose" the printer, it is grayed out and says "offline"
- CrimpOnFeb 22, 2023Guru - Experienced User
TrippleP wrote:
On the printer UI it shows printer is connected and passes all tests.
On the orbi app it shows offline, but with a static IP assigned.
On laptop, desktop, phones and tablets, printer shows offline. No communication is possible at all. Not through the smart printer app, not through any program that allows printing. You cannot "choose" the printer, it is grayed out and says "offline"
How does the Orbi app indicate that the printer has a static IP?
My Android Orbi app shows only devices that are connected to the network. Devices that are "offline" do not appear at all.
Would love to see a screen shot of this.
Which specific printer is this? (would like to look at the user manual)
Going out on a limb here, but was this printer working with a different home network before the Orbi 960 was installed?
(and all those devices were printing successfully to the printer with that previous network?)