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Probelems with Router Satellit connection - RBK350
!!! ORBI RBK350 !!! - Category is not available I am living in a big city in a flat, and there are many flats around with many 2,4Ghz WLAN Connections. So my Satellit always looses connection. ...
The Problem isn't the users Device, cause it is set to always use the 5Ghz connection in the Driver Properties in Windows.
Also tried before to use Auto, didn't work also.
Before the Mesh Routers i had a TP Link Router and an TP Link Extender, and was always connected to the 5Ghz Band and never had problmes with that. But the Extender got broken and like the Router it was also not MIMU able.
The Problem i have is, that always when the Computer loses Connection to the Internet the Satellite is connected with 2,4 Ghz to the Router.
Also tried to change position of the Satellite and didn't change anything.
There are just about 3 meters between Router and Satellite, but there are two big reinforcedconcrete walls. This is the reason why i need this two routers in my 100 sq.m. Flat.
I know that it would be possible to turn off 2,4Ghz at all, but i have a Printer, which doesn't have that 5Ghz Band.
The Problem is that always my Kids are affected during school Lessons at home when such problemm apears. So i need as soon as possible a solution for that.
michaelsam wrote:Also tried to change position of the Satellite and didn't change anything.
There are just about 3 meters between Router and Satellite, but there are two big reinforcedconcrete walls. This is the reason why i need this two routers in my 100 sq.m. Flat.
Does the satellite ever connect to the router at 5G?
It could be that two walls reduce the 5G signal so much that the Orbi switches to a 2.4G backhaul.
Can you experiment with moving the satellite so that the backhaul signal has to penetrate only one wall and the PC connection has to penetrate one wall? (see attached drawing)
My understanding is that it is not possible to turn off the 2.4G WiFi on Orbi products. Aside from the printer issue, I fear that having no 2.4G WiFi would mean that the satellite will not connect to the router at all.
Do you remember what the WiFi link was between the TP link router and satellite? Was it 5G or 2.4G?
thx for reply
yes it most the time connects with 5Ghz
and the TP link was permanently set to 5Ghz connection between router and extender
moved already the satellit to the hall, means the room between the two big walls and living- and kidsroom,
also with anotther mesh product, i tried this already, didn't change anything.
michaelsam wrote:thx for reply
yes it most the time connects with 5Ghz
and the TP link was permanently set to 5Ghz connection between router and extender
It is a mystery to me as to what could cause the 5G backhaul link to change from "ok" to so poor that the Orbi would change to the backup 2.4G channel. Unless someone else has an idea, this Orbi product appears to be unsuitable.
found a solution for me, send this product back and by a triband mesh system which connects always with 5ghz
but not this brand, cause to expensive for me and no free parental control, with eg. extra timelimit for each kid