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Forum Discussion
donawalt
Dec 02, 2023Mentor - Experienced User
Public Service Announcement - DHCP requests still an issue
You may notice this if you have Apple devices in your home....if you check the logs, you will see a LOT of DHCP request entries in there for Apple products! Some have said it's due in part becaus...
donawalt
Dec 02, 2023Mentor - Experienced User
I think you are making assumptions as to what is going on here, which of course may or may not be true. Having been in software development for over 40 years and being bitten by surprising bugs, and developing many test harnesses to validate code, I think of several reason besides your suggestion that could be the cause - none of this of course will we know what's the truth without access to the specific data going between device and router:
1 - a FW bug could be causing the lease information sent to the device to be incorrect;
2- DHCP requests could be rejected improperly (this seems plausible too because I have seen in the logs the DHCP requests often times come in a flurry, many requests within minutes;
3- bug/issue could be breaking the integrity of the DHCP request message, causing retries/reissues;
There could be device side bugs too - thinking it has to get another DHCP every time the device wakes up, or switches between router/satellite, malformed DHCP request messages, etc. etc. - many many possibilities
That said, wouldn't it be nice, especially since many of us were in the beta test group, for Netgear to actually investigate the issue and reply what they found - even if it's a problem on the device side. Then we would know and possibly know how to get around it. But we know that won't happen.
CrimpOn
Dec 02, 2023Guru - Experienced User
Good points. A bit strange that only Apple products appear to be affected, which might skew the investigation more toward the device than the DHCP server. But you are entirely correct. Examining the actual DHCP packets is the only methodology that would uncover much.
Investigating network issues with WiFi devices is so much more cumbersome than wired devices. It is almost trivial to mirror a switch port to a PC and use Wireshark to capture every DHCP packet that goes across the network (while ignoring everything else). WiFi clients are more of a hassle.
It is also frustrating that using the Debug feature to capture LAN/WAN traffic is not useful because of the limited space available to store the capture. My ancient RBR50 (version 1) has an option to store the debug log to the USB port (which newer Orbi models do not have.) I plugged a 32GB USB stick into the router and the LAN/WAN capture was capped at the most recent 2GB. (My goal was to "record everything" for several days and then look through it. Not happening!)
- donawaltDec 02, 2023Mentor - Experienced UserOne other point CrimpOn - this absolutely happens on wired devices too! And not just iOS, but Macs also. But maybe happening on Ethernet connections would make it easier to at least assess. Oh well we can dream.
- CrimpOnDec 03, 2023Guru - Experienced User
One does sense a pattern here.... Apple devices. I, personally, have zero wired Apple devices, but one iPad and one iPhone are in the house. (She who must be obeyed. Google "Rumpole of the Bailey") This will require activating a WiFi capture.
Several years ago (before Apple activated that "Randomize MAC" scheme, I observed an iPad requesting DHCP every two minutes. It was simply a curiosity at the time, and I was not in a position to capture anything.)
- donawaltDec 03, 2023Mentor - Experienced User
If you do get into capturing anything and learn anything, let us know!