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Purchased an RBK 852 set the other day and it dropped Internet 3 times in the same day
I'm following this and curious to hear your results. I purchased an RBK 852 set the other day and it dropped Internet 3 times in the same day. It was still serving Wifi and the LAN without issues and...
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
swamprat96 wrote:
I purchased an RBK 852 set the other day and it dropped wifi 3 times in the same day.
When investigating this sort of situation, it is often helpful to have a clear understanding of "the problem". Although to the user it may seem the same, there is a huge difference between:
- The WiFi system no longer broadcasting the WiFi SSID and allowing client devices to connect. In this case, devices connected with Ethernet cables may continue to work.
- The WiFi system continuing to function locally, but devices having no internet access (of any kind).
- The WiFi system and internet access functioning, but common apps such web browsing, streaming, email, not working (which is often a result of DNS resolution failing). Activities that do not require resolving URLs may continue to work. (such as ICMP - 'pinging' an internet resource by IP address.)
"When investigating this sort of situation, it is often helpful to have a clear understanding of "the problem". Although to the user it may seem the same, there is a huge difference between:"
My bad- poorly worded and now edited.
Its only the Internet connection that drops- wifi and Lan are fine. App does not report issues.
- The WiFi system continuing to function locally, but devices having no internet access (of any kind). - this is what I experience