NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Steffarm
Mar 19, 2025Follower
radical drop in speed for my orbi67 router
I have an Orbi67 system in my house. It gets the internet feed from Xfinity cable to the house. On 3/11 my download speed was 411Mgps now it is 3.45. I reached out to Xfinity and they supposedly c...
FURRYe38
Mar 20, 2025Guru - Experienced User
How are you speed testing? Wireless or ethernet?
Tested speeds at the ISP modem/ONT?
What devices are connected?
Which Orbi system model do you have?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Steffarm wrote:
I have an Orbi67 system in my house. It gets the internet feed from Xfinity cable to the house. On 3/11 my download speed was 411Mgps now it is 3.45. I reached out to Xfinity and they supposedly checked the lines and say that the feed to the house is good. Could it be the ORBI system? How do I check that to see if it is working properly?