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RB350 Online Update "Service unreachable"
I have an RB350 system with 1 satellite. Previously I upgraded manually by downloading the update from the Netgear website. The RBR350 is V4.4.1.29_3.10.80 and the RBS350 is V4.4.1.29.
I wanted to check if there were any newer firmware and tried to Online update after logging in to the router. It now shows the message "Service unreachable". Is it because I did the previous upgrade manually?
As I couldn't recall if I restarted since the update, turned off the router for a few minutes and restarted it. Now the update works and says no new updates available.
3 Replies
No. Possible the NG service could be down. Do you have the disable Auto Update feature enabled on the RBR?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.As I couldn't recall if I restarted since the update, turned off the router for a few minutes and restarted it. Now the update works and says no new updates available.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
