NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBE960 says it's not connected to the internet when it is, time and date are wrong in ntp settings
So I'm currently connected to our RBRE960 mesh wifi system to post this, so I'm confused as to what is going on with the system. Network wise the system is in ap-mode, connected to a firewall dev...
So after going through a variety of settings in pfsense that had any possibility of interfering with the internet speed test web page button and the ntp server date/time connections, I found nothing that resolved the problem.
I did though find a solution, which was factory reset for the entire Orbi setup. After setting everything back to their same settings as prior to the reset, their connection speed test and ntp time sync both functioned properly. My only guess is that the Orbi's configuration got corrupted somehow. Sadly, as Netgear encrypts it I couldn't examine the backup cfg file to determine what setting(s) were wrong in the file.
Anyway, thanks for the help, just wish I didn't have to go through the whole reset and reconfigure everything on it again. Oh well.
With the pfsense managing that, its more likely related to the pfsense firewall/routing.
Any idea of where its trying to get to and how?
Interestingly enough, here's the system log since... There it reports its connected to the internet, yet the front light is still purple.
Current Time: Thursday, Sep 29,2022 16:24:14
[Admin login] from source 10.0.100.103, Thursday, Sep 29,2022 16:13:56
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 15:37:43
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 14:37:42
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 13:37:43
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 12:37:43
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 11:37:42
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 10:37:42
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 09:37:43
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 08:37:42
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 07:37:42
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 06:37:43
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 05:37:42
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 04:37:41
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 03:37:42
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 02:37:42
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 01:37:41
[Internet connected] IP address: 10.0.100.91, Thursday, Sep 29,2022 00:37:41
[Internet connected] IP address: 10.0.100.91, Wednesday, Sep 28,2022 23:37:42
[Internet connected] IP address: 10.0.100.91, Wednesday, Sep 28,2022 22:37:41
[Internet connected] IP address: 10.0.100.91, Wednesday, Sep 28,2022 21:37:40
[Internet connected] IP address: 10.0.100.91, Wednesday, Sep 28,2022 20:37:41
[Internet connected] IP address: 10.0.100.91, Wednesday, Sep 28,2022 19:37:41
[Internet connected] IP address: 10.0.100.91, Wednesday, Sep 28,2022 18:37:40
[Admin login] from source 10.0.100.105, Wednesday, Sep 28,2022 17:38:34
[Internet connected] IP address: 10.0.100.91, Wednesday, Sep 28,2022 17:37:39
[Admin login] from source 10.0.100.105, Wednesday, Sep 28,2022 17:36:35
[Internet connected] IP address: 10.0.100.91, Wednesday, Sep 28,2022 16:37:40
So after going through a variety of settings in pfsense that had any possibility of interfering with the internet speed test web page button and the ntp server date/time connections, I found nothing that resolved the problem.
I did though find a solution, which was factory reset for the entire Orbi setup. After setting everything back to their same settings as prior to the reset, their connection speed test and ntp time sync both functioned properly. My only guess is that the Orbi's configuration got corrupted somehow. Sadly, as Netgear encrypts it I couldn't examine the backup cfg file to determine what setting(s) were wrong in the file.
Anyway, thanks for the help, just wish I didn't have to go through the whole reset and reconfigure everything on it again. Oh well.Glad you got it working. Be sure to save off a NEW back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
Sorjal wrote:
as Netgear encrypts it I couldn't examine the backup cfg file to determine what setting(s) were wrong in the file.
There is software for Windows which will display a configuration file as plain text:
https://github.com/Fysac/orbicfg
I have verified that it works on older Orbi config files. Would be interesting to hear if it works on the RBE960 config file as well.
p.s. Often when there is 'garbage' in the system, it is not part of the official config that is saved. Sometimes, a Factory Reset and reloading the saved config file solves the problem.
