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Forum Discussion

mgfeal's avatar
mgfeal
Aspirant
Sep 09, 2021

RBK 353 - Constant Disconnections - Firmware 4.4.0.10

Hi,   I own a Netgear Orbi RBK353. Both satellites connected using Ethernet. First weeks all worked with a few problems, but since I updated to firmware 4.4.0.10 (4.4.0.10_2.10.63 for the principa...
mgfeal's avatar
mgfeal
Aspirant
Sep 13, 2021

I'm browsing to one of the satelites using its IP. And I discovered that 2.4GHz is not working. So devices are disconnected.

 

 

 

But I don't why. Orbi router has enable 2.4 and 5G.

 

Any idea?

Thanks!

 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 13, 2021

Then check boxes next to 2.4 and 5G are for enabled AX mode on the RBR. Not enabled of the 2.4G or 5G radios in general. 

 

Has a factory reset of the RBR and RBS and setup from scratch been performed then check the RBS status page for 2.4Ghz? 

mgfeal wrote:

I'm browsing to one of the satelites using its IP. And I discovered that 2.4GHz is not working. So devices are disconnected.

 

 

 

But I don't why. Orbi router has enable 2.4 and 5G.

 

Any idea?

Thanks!