NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBK Wifi Loss Connection, LAN Works, 1 Wifi Cam Works - Ideas why?
I have a RBK752 kit (RBR750 Router + 2 Satellites) I noticed my phone wouldn’t show my Ethernet connected receiver that’s connected to the garage Orbi satellite. I went inside and noticed my phone ...
“What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Turned off AX for 2.4
CTS set to 2347”
Everything is stock settings wise and have been working fine for 8 months.
I also don’t know how to make those changes you listed above. The Orbi App doesn’t seem to allow for those kind of changes and I can’t or at least don’t know to log into the router since the WIFI connection is down.
I tried one of the Ethernet cables and that didn’t connect me.
I also can’t turn 2.4ghz off as I need that for a wifi door lock.
Any Wifi Neighbors near by? If so, how many?
Turned off AX for 2.4
CTS set to 2347”
Everything is stock settings wise and have been working fine for 8 months.
I also don’t know how to make those changes you listed above. The Orbi App doesn’t seem to allow for those kind of changes and I can’t or at least don’t know to log into the router since the WIFI connection is down.
I tried one of the Ethernet cables and that didn’t connect me.
I also can’t turn 2.4ghz off as I need that for a wifi door lock.
RcBay wrote:
“What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Turned off AX for 2.4
CTS set to 2347”
Everything is stock settings wise and have been working fine for 8 months.
I also don’t know how to make those changes you listed above. The Orbi App doesn’t seem to allow for those kind of changes and I can’t or at least don’t know to log into the router since the WIFI connection is down.
You have to make those changed on the RBRs web page using a PC or laptop and a web browser.
I tried one of the Ethernet cables and that didn’t connect me.
I also can’t turn 2.4ghz off as I need that for a wifi door lock. Turning OFF AX mode for 2.4Ghz is only disabling this mode. Does NOT turn OFF 2.4Ghz radio.
You might try a full factory reset and setup from scratch.
- Technically solved.
I factory reset and RBR router and 1 satellite is working. I kept my ssid and pw the same so all my connected devices are good.
I’m gong to create a new topic regarding setting up a satellite that can’t be found.Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡- Spoke too soon. Wifi has been dropping and my computer and phone now cannot connect.
I’m over it and going with Eero Pro 6. It arrives Tuesday.
Once baby naps I’m gonna factory reset my Orbi and hope wifi etc works well until Tuesday, I won’t worry about getting my 2 satellites working, maybe just one. Positive is the Ethernet works so my alarm and tv works.Ok. :smileyfrustrated: