NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBK352 OpenVPN
Just recently set up an Orbic RBK352 (AX1800) with 1 router and 1 satellite. Everything connected smoothly including setting up the OpenVPN. However, have seen found that setting up the OpenVPN autom...
If it were not so frustrating, this could be fun!
I brought up the WAN Setup page on my old Orbi, put the cursor on the Respond to Ping line, right clicked to "Inspect Element"
I then highlightedd the word 'disabled' and changed it to 'enabled' (see above). That changed the check box to solid instead of grey and I was able to check or uncheck it. I did not click on "Apply" (would be suicide to nertz my Orbi right now)
Maybe you could see if your Orbi has a similar web page?
Thanks for doing the experiment. s**t.
Would this Orbi system be under 90 days old? I would love to hear what Netgear support says about this.
It is true that the original Orbi had an option to enable telnet until firmware V2.7.3.22 removed it. The AX models have never had a telnet option. There is a Python script that will enable telnet on the original Orbi even with the latest firmware. No one has mentioned getting the script to work with any of the AX models.
Really sophisticated users have discovered that it is possible to 'hack' the Orbi web interface by manipulating the web page. They open the page with Chrome or Edge, right click to "view page source", then click on the line they want to change and "inspect element". It might be possible to change that box from whatever mode it is in to an editable mode.
In the broader scheme of things, responding to ping is not the worst thing in the world.
If it were not so frustrating, this could be fun!
I brought up the WAN Setup page on my old Orbi, put the cursor on the Respond to Ping line, right clicked to "Inspect Element"
I then highlightedd the word 'disabled' and changed it to 'enabled' (see above). That changed the check box to solid instead of grey and I was able to check or uncheck it. I did not click on "Apply" (would be suicide to nertz my Orbi right now)
Maybe you could see if your Orbi has a similar web page?
Thanks again CrimpOn. Thats excellent. I may try calling Netgear as I should be in the 90day window. Otherwise I will look at that option. I normally use Shields Up! to see if there are vulnerabilities which showed up the ping issue.
Wanted to give a big thanks to CrimpOn for solving this problem. Followed through with his instructions to enable the option to turn off the Respond to Ping. Then rebooted the Orbi and confirmed that it was still off with the Open VPN on. Did a check with ShieldsUp! which passed whereas previously it had failed.
Interestingly, the option is again inaccessible and when I inspect, it has changed back to disabled. However it has stayed unchecked.
It does make you wonder about the security of the system where it can be so easily changed within a web browser.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
