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RBK352 satellite synch issue.
Dear Community, I have encountered installing new Orbi RBK352. For some reasons I cannot synchronize satellite once it's relocated into seperate floor. What's very strange is: 1) any personal devic...
What is the distance between the router and 📡 satellite(s)?
Try swapping RBS locations with the other RBS to see if problem follows...
Good Morning
thank you for picking this this topic UP and please see me responces blow :
1) What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too :
It's Polish Orange Funbox 3.0 (FTTH). Circuit based optic converted into eth copper interface (that converter is also provider eqipment ) and then connected into Funbox.
2) What is the size of your home? Sq Ft? :
a) The ground floor is about 65 m2 (+ garage)
b) First floor: 100 m2 (4 rooms + 2 bathrooms and hall).
c) 2nd floor (where I'm expirecing synch issues) 30 m2
What is the distance between the router and 📡 satellite(s)? - currently it's around
What is the distance between the router and 📡 satellite(s)?
Try swapping RBS locations with the other RBS to see if problem follows...
Hello
current distance (both RBR abd RBS are on the same floor) is approx 8-9 meters. Admin panel shows singal is on poor but sufficent level.
3 walls between. Prefered location where I'd like to place RBS is 2nd floor. Where distance is aprpox 5-6 meters between RBR and RBS.
Again what makes me truly thinking and confused is how's possible that simple IPhone X can get signal from RBR where RBS cannot being in the same place. Same location, same conditions etc.
What happens if you turn OFF the 2nd level RBS and just run the 1st level RBS only...
It's up to devices to pick and choose where they connect too. Orbi just provides the platform. You can try to help this by adjusting the output power on the RBR from 100% to 50% and see if this helps steer devices towards the RBS. Under Advanced Tab/Advanced Settings/Wireless Settings
Switch off the wifi radio on these devices for 5 seconds then back on while near the RBS.