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Forum Discussion
Koma07
Aug 05, 2023Aspirant
RBK353 - satelite keeps dropping wifi connection
Hi I've been trying to resolve this issue for the last few months but to no avail. So trying my luck here. I have the Orbi RBK 353 setup (1 router + 2 satellites; firmware:V4.4.1.29_3.10.80) li...
- Aug 17, 2023
Hi FURRYe38 - thanks for taking a look at my problem. I think in the meantime I figured out what the issue was and it had to do with what you highlighted in your feedback as well: "...depending upon building materials...".
I had initially setup the satellite(s) in different locations following the "more than 30 feet from the RBK" rule. However, in both cases the RBK was placed in my home office which was next to the bathroom. So when I used an app to check the wifi connectivity of the router in various places of the appartment, it became clear that the different pipes in the bathroom seemed to signficantly impact the connectivity as the speed would drop from 300-400 Mbit/s to 10-25Mbit/s in any rooms which are behind the bathroom (i.e. essentially the majority of our apartment).
I've since started using both satellites and placed them in a way that allows them to work better around the bathroom and the wifi speed has significantly improved in all the remaining rooms and the satellites have been running without dropping their connection to the RBK for more than a week.
Coincidentally, my last apartment had a very similar and narrow layout where my home office and the rest of the apartment were pretty much separated by the main bathroom which must have resulted in a similar outcome. At least in the new apartment, it was much easier to find good placements for the satellites to work around that issue.
Thanks again for the input.
Koma07
Aug 17, 2023Aspirant
Hi FURRYe38 - thanks for taking a look at my problem. I think in the meantime I figured out what the issue was and it had to do with what you highlighted in your feedback as well: "...depending upon building materials...".
I had initially setup the satellite(s) in different locations following the "more than 30 feet from the RBK" rule. However, in both cases the RBK was placed in my home office which was next to the bathroom. So when I used an app to check the wifi connectivity of the router in various places of the appartment, it became clear that the different pipes in the bathroom seemed to signficantly impact the connectivity as the speed would drop from 300-400 Mbit/s to 10-25Mbit/s in any rooms which are behind the bathroom (i.e. essentially the majority of our apartment).
I've since started using both satellites and placed them in a way that allows them to work better around the bathroom and the wifi speed has significantly improved in all the remaining rooms and the satellites have been running without dropping their connection to the RBK for more than a week.
Coincidentally, my last apartment had a very similar and narrow layout where my home office and the rest of the apartment were pretty much separated by the main bathroom which must have resulted in a similar outcome. At least in the new apartment, it was much easier to find good placements for the satellites to work around that issue.
Thanks again for the input.
FURRYe38
Aug 18, 2023Guru
Looks like you figured it out. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡