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Forum Discussion
Bockeman
Feb 16, 2024Aspirant
RBK353 AP mode no internet
RBR350, in AP mode + 2 satellites RBS350 Firmware version: V4.3.4.7_1.9.53 Hardware version RBR350 Hardware Type ORBI This is operating in an environment with 40+ devices and several NETGEAR ...
- Mar 25, 2024
Thanks again CrimpOn and FURRYe38 for nudging me in the right direction. I have done multiple factory resets and an enormous number of experiments with different settings.
As it turns out, I have to use AP mode because it is the only way to get DHCP settings served to clients that are wired to one of the satellites. I have not experienced any problems with AP mode, per se, but thanks for the warnings.
The real problem is that the RBR350 does not accept a comma separated list of gateway IP addresses from a separate DHCP server. I think this is a bug in RBR350 because, strangely, other Netgear products that I use (e.g. web managed switches GS108Ev3) do correctly pick the first gateway address from the list of those supplied by my DHCP server(s).
A detail: I am operating a HA service, and all storage devices (NAS) and services (e.g. DHCP server) have live copies which reside on more than physical machine with automatic failover capability dropping to an alternative when the first selected becomes unavailable. When I first experimented with DHCP server settings to see if changing from a list of gateways to a single gateway address made any difference, I missed one of the several locations that I should have changed. Unbeknown to me, a list of gateways was being served by DHCP to the RBR350 by the one instance that I had failed to adjust. My mistake, and I paid sorely in time wasted trying to track down what was actually wrong.
FURRYe38
Feb 16, 2024Guru
How is the RBR set up for AP mode? Dynamic IP address or Static IP address on the RBR? Static IP address configuration is recommended that resides outside of the host routers default DHCP IP address pool range.
How is the RBR connected to the host router while in AP mode? The YELLOW WAN port is required on the RBR to be used in AP mode.
Is the front LED on the RBR OFF or ON and PINK? Should be OFF if it's getting good internet services from the host router.
Also CAT# comes in CAT5, CAT5E, CAT6 and CAT6A. There is no CAT6G cabling.
Bockeman
Feb 16, 2024Aspirant
Thanks FURRYe38
In AP mode, the option for setting Static IP (ADVANCED | Setup | Internet Setup) is greyed out, otherwise I would try that. Before switching to AP mode, I tried Static IP, but things got into a big mess and I was forced to start again with a factory reset.
(If you could walk me through a procedure for setting Static IP (unsetting RBR DHCP, etc) and then switching to AP mode, I'd give that another go.)
[I understand about setting static IP address outside pool range].
The host router (VirginMedia Hub 5), has 4 ethernet ports, one of these is connected to the yellow WAN port (internet port, as opposed to other ethernet ports).
The RBR front LED is solid magenta (pink/purple) = "The router cannot connect to the Internet." (from p9 of the user manual).
Oops, typo (well actually I was focused on the "no internet" problem, not the specific type of cabling I used). It's CAT6A. All wired connections have been tested and are proven to support 1Gbps.
What am I doing wrong?
- FURRYe38Feb 16, 2024Guru
While in router mode on the RBR, does the RBR get internet services from the ISP router at all?
- BockemanFeb 16, 2024Aspirant
Thanks FURRYe38
While the RBR is in router mode, I never got it to get any internet services from the ISP router.
In router mode, I did try Static IP, and manually set the gateway address. I cannot say that did not work because I could no longer access the RBR to check for internet access.
This may or may not be related. I cannot select "Anywhere Access". I presume this is because there's no internet access. Therefore, I am a little apprehensive about getting admin access from the yellow ethernet port.If you think that setting a static IP address, and then switching to AP mode does not override that, then I'll try this again.
Last time I gave up because I could not get admin access (wired or WiFi) and was forced to factory reset.