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RBK353 AP mode no internet
RBR350, in AP mode + 2 satellites RBS350 Firmware version: V4.3.4.7_1.9.53 Hardware version RBR350 Hardware Type ORBI This is operating in an environment with 40+ devices and several NETGEAR ...
Thanks again CrimpOn and FURRYe38 for nudging me in the right direction. I have done multiple factory resets and an enormous number of experiments with different settings.
As it turns out, I have to use AP mode because it is the only way to get DHCP settings served to clients that are wired to one of the satellites. I have not experienced any problems with AP mode, per se, but thanks for the warnings.
The real problem is that the RBR350 does not accept a comma separated list of gateway IP addresses from a separate DHCP server. I think this is a bug in RBR350 because, strangely, other Netgear products that I use (e.g. web managed switches GS108Ev3) do correctly pick the first gateway address from the list of those supplied by my DHCP server(s).
A detail: I am operating a HA service, and all storage devices (NAS) and services (e.g. DHCP server) have live copies which reside on more than physical machine with automatic failover capability dropping to an alternative when the first selected becomes unavailable. When I first experimented with DHCP server settings to see if changing from a list of gateways to a single gateway address made any difference, I missed one of the several locations that I should have changed. Unbeknown to me, a list of gateways was being served by DHCP to the RBR350 by the one instance that I had failed to adjust. My mistake, and I paid sorely in time wasted trying to track down what was actually wrong.
Sorry for the confusion. Netgear router WAN ports can be connected to anything that
- Provides network parameters using DHCP
- and those network parameters lead to an Internet gateway at the IP address provided in the DHCP response.
With a gateway IP address of 0.0.0.0, the Orbi router simply cannot function. The primary task should be to determine how this is happening.
Access Point (AP) mode is a bit of a mess, which is why the common advice is to first get the system working in router mode and then switch to AP mode. In router mode, I can guarantee that the only way to access the router web interface is through a LAN port.
What I personally would do is
- do a Factory Reset on the RBR350
- Connect the WAN port to the Hub 5
- Boot it up and observe the LED.
- Connect a wired computer/laptop to one of the LAN ports on the RBR350.
- Verify that this computer has been assigned an IP address by the RBR350 and record the Gateway IP address.
(I would use ipconfig /all and look at the Ethernet adapter settings.) - Open a web browser on the computer to the Gateway IP address assigned to the computer.
(If the Hub5 LAN is 192.168.0.x, then the Orbi should be giving out a Gateway IP of 192.168.1.1) - On the web interface, open the Internet page on the Basic tab and look at the settings.
- IP address should be 192.168.0.??
- Subnet mask should be 255.255.255.0
- Gateway should be 192.168.0.1 (the Hub5)
- DNS IP should be the IP address of your DNS servers
- The wired PC should
- have internet access. i.e., it should be possible to reach an internet resource, such as 8.8.8.8 (Google DNS)
i.e. ping 8.8.8.8 - should be able to resolve URLs into IP addresses. i.e. ping ford.com
- open an ordinary web site, such as Google.com
- have internet access. i.e., it should be possible to reach an internet resource, such as 8.8.8.8 (Google DNS)
- My point is if the router does not work in the default, "out of the box" condition, then something is seriously wrong.
Thanks again CrimpOn and FURRYe38 for nudging me in the right direction. I have done multiple factory resets and an enormous number of experiments with different settings.
As it turns out, I have to use AP mode because it is the only way to get DHCP settings served to clients that are wired to one of the satellites. I have not experienced any problems with AP mode, per se, but thanks for the warnings.
The real problem is that the RBR350 does not accept a comma separated list of gateway IP addresses from a separate DHCP server. I think this is a bug in RBR350 because, strangely, other Netgear products that I use (e.g. web managed switches GS108Ev3) do correctly pick the first gateway address from the list of those supplied by my DHCP server(s).
A detail: I am operating a HA service, and all storage devices (NAS) and services (e.g. DHCP server) have live copies which reside on more than physical machine with automatic failover capability dropping to an alternative when the first selected becomes unavailable. When I first experimented with DHCP server settings to see if changing from a list of gateways to a single gateway address made any difference, I missed one of the several locations that I should have changed. Unbeknown to me, a list of gateways was being served by DHCP to the RBR350 by the one instance that I had failed to adjust. My mistake, and I paid sorely in time wasted trying to track down what was actually wrong.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
