RBK353 (RBR350 / RBS350) unstable wireless backhaul

Hi,

Thanks for your response – below you find my feedback on your suggestions.  a

Your suggestions were not new to me (had seen them before already) and what was possible had been tested already.

The problem is really in the wireless backhaul. 

• When using the RBR alone (with the satellites disconnected), the system is fast and stable. 
• With the RBR & 2x RBS connencted through powerline adapters, the system is slower but stable enough. 
• With the RBR & 2x RBS through wireless backhaul, it is giving a few interruptions per day (sometimes more, sometimes less). Only noticeable when doing calls, but that is unfortunately a major part of my working day.  Superfast, but with those interrupts making it really unacceptable for my use.  

Below the answers:

• What Firmware version is currently loaded? V4.4.0.10_2.10.63

- What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? > – Belgian operator TELENET – docsis 3.0 modem

• What is the size of your home? Sq Ft? > About 1800 sq ft, over 3 floors.  Seperate house with neighbours around. 

- What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. – > anything between 20 and 50 feet was tried. 

• What channels are you using? Auto? Try Auto and 48 on 5Ghz.
• Auto was tried, and on this model there is no option to change thannel on 5 Ghz manually, unfortunately.

• Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.  > These main channels were all tried for 2.4 Ghz, but as mentioned no option to choose with 5 Ghz
• 
  - Any Wifi Neighbors near by? If so, how many? > Yes there are about 8 neighbouring wifi’s.  Channels were scanned, strongest are the orbi’s channels. 

• Set 20/40Mhz Coexistence to 40Mhz only.  > coexistence has been tested “turned on” and “turned off”

• Set CTS to 2347. > CTS is not something that can be chosen in the management screen unfortunately.  It has been tested with short and long preamble, with no success.

• Save settings and reboot the router and satellite(s). > tried that several times

• Under Advanced Tab/Advanced Settings/Wireless Settings - Is Armor or IPv6 enabled?  > no, is being used in AP mode without Armor. 

tx

rgds, Bert