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Forum Discussion
gman88
Apr 22, 2021Tutor
RBK735S 3 unit mesh drops WiFi daily for 2-3 minutes - Anyone Experiencing This?
(reposting to correct forum) My 3 week old RBK735S 3 unit mesh drops WiFi daily for 2-3 minutes. Is anyone else working from home and noticing this random interruption daily? For me, I'm on video c...
- Apr 29, 2021
All,
Thanks for your suggestions. As a follow-up to my note of 2021-04-22 04:22 PM, I made several changes which seem to have had some positive effects.
Per my other note, per suggestions on Reddit, I:
- Turned off Traffic Meter,
- Disconnected my one hard wired device from a Satellite
- Continued to add devices to Advanced -> Lan Setup -> "Address Reservations"
- Changed my NTP server. NTP was showing Dec, 2020
- I renewed my DHCP lease for the Router, to a time of day just before going to bed, with a 7 day renewal duration.
- I have also been running a ping command non-stop to 8.8.8.8 and logging the output (2 pings every 5 seconds).
That combination of changes has provided some stability over the past week. I suspect the root cause may have been with the Traffic Meter (#1) (many on Reddit seem to think so), but also (#4 and #5) might be better hiding the issue as it may be happening when I sleep now. I'm not totally convinced of this because while some ping drops occur, I no longer see 2-3 minutes of total network loss between the RBR and the Modem. There have also been no patches auto downloaded this week, which could also be the root cause for these interruptions.
Also worth mentioning, that on item #4, I was not able to provide ntp IP addresses for "Set your preferred NTP server". Rather I had to specify a A Record, which took me a while to figure out "time.nist.gov" did the trick.
I'll let you know if I have anything further to share.
FURRYe38
Apr 22, 2021Guru - Experienced User
What mode is your modem working in?Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.