NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

gman88's avatar
gman88
Tutor
Apr 22, 2021
Solved

RBK735S 3 unit mesh drops WiFi daily for 2-3 minutes - Anyone Experiencing This?

(reposting to correct forum) My 3 week old RBK735S 3 unit mesh drops WiFi daily for 2-3 minutes. Is anyone else working from home and noticing this random interruption daily?  For me, I'm on video c...
  • gman88's avatar
    gman88
    Apr 29, 2021

    All,

    Thanks for your suggestions.  As a follow-up to my note of ‎2021-04-22 04:22 PM, I made several changes which seem to have had some positive effects.  

     

    Per my other note, per suggestions on Reddit, I:

    1. Turned off Traffic Meter,
    2. Disconnected my one hard wired device from a Satellite
    3. Continued to add devices to Advanced -> Lan Setup -> "Address Reservations"
    4. Changed my NTP server.  NTP was showing Dec, 2020
    5. I renewed my DHCP lease for the Router, to a time of day just before going to bed, with a 7 day renewal duration.
    6. I have also been running a ping command non-stop to 8.8.8.8 and logging the output (2 pings every 5 seconds).

     

    That combination of changes has provided some stability over the past week. I suspect the root cause may have been with the Traffic Meter (#1) (many on Reddit seem to think so), but also (#4 and #5) might be better hiding the issue as it may be happening when I sleep now.  I'm not totally convinced of this because while some ping drops occur, I no longer see 2-3 minutes of total network loss between the RBR and the Modem.  There have also been no patches auto downloaded this week, which could also be the root cause for these interruptions.

     

    Also worth mentioning, that on item #4, I was not able to provide ntp IP addresses for "Set your preferred NTP server".  Rather I had to specify a A Record, which took me a while to figure out "time.nist.gov" did the trick.

     

    I'll let you know if I have anything further to share.