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Forum Discussion
gman88
Apr 22, 2021Tutor
RBK735S 3 unit mesh drops WiFi daily for 2-3 minutes - Anyone Experiencing This?
(reposting to correct forum) My 3 week old RBK735S 3 unit mesh drops WiFi daily for 2-3 minutes. Is anyone else working from home and noticing this random interruption daily? For me, I'm on video c...
- Apr 29, 2021
All,
Thanks for your suggestions. As a follow-up to my note of 2021-04-22 04:22 PM, I made several changes which seem to have had some positive effects.
Per my other note, per suggestions on Reddit, I:
- Turned off Traffic Meter,
- Disconnected my one hard wired device from a Satellite
- Continued to add devices to Advanced -> Lan Setup -> "Address Reservations"
- Changed my NTP server. NTP was showing Dec, 2020
- I renewed my DHCP lease for the Router, to a time of day just before going to bed, with a 7 day renewal duration.
- I have also been running a ping command non-stop to 8.8.8.8 and logging the output (2 pings every 5 seconds).
That combination of changes has provided some stability over the past week. I suspect the root cause may have been with the Traffic Meter (#1) (many on Reddit seem to think so), but also (#4 and #5) might be better hiding the issue as it may be happening when I sleep now. I'm not totally convinced of this because while some ping drops occur, I no longer see 2-3 minutes of total network loss between the RBR and the Modem. There have also been no patches auto downloaded this week, which could also be the root cause for these interruptions.
Also worth mentioning, that on item #4, I was not able to provide ntp IP addresses for "Set your preferred NTP server". Rather I had to specify a A Record, which took me a while to figure out "time.nist.gov" did the trick.
I'll let you know if I have anything further to share.
gman88
Apr 29, 2021Tutor
FURRYe38 To answer your questions ...
No lights appear on Satellites nor Router during the incidents
I had one hardwired device (to a Satellite) and have disconnected it as part of debugging.
I estimate 34 feet between Satellite and Router, typical drywall home. Signal goes through 3 walls to the Router from Satellite.
2.4GHz is Auto, 5G is set to 48.
Fair number of wifi neighbors as I live in a city. Only 1 neighbor seems to have signal strength over -51db. His mesh looks to be on Channels 1, and 149.
I have cold booted.
I have a general update which I'll post separately in a minute.
gman88
Apr 29, 2021Tutor
All,
Thanks for your suggestions. As a follow-up to my note of 2021-04-22 04:22 PM, I made several changes which seem to have had some positive effects.
Per my other note, per suggestions on Reddit, I:
- Turned off Traffic Meter,
- Disconnected my one hard wired device from a Satellite
- Continued to add devices to Advanced -> Lan Setup -> "Address Reservations"
- Changed my NTP server. NTP was showing Dec, 2020
- I renewed my DHCP lease for the Router, to a time of day just before going to bed, with a 7 day renewal duration.
- I have also been running a ping command non-stop to 8.8.8.8 and logging the output (2 pings every 5 seconds).
That combination of changes has provided some stability over the past week. I suspect the root cause may have been with the Traffic Meter (#1) (many on Reddit seem to think so), but also (#4 and #5) might be better hiding the issue as it may be happening when I sleep now. I'm not totally convinced of this because while some ping drops occur, I no longer see 2-3 minutes of total network loss between the RBR and the Modem. There have also been no patches auto downloaded this week, which could also be the root cause for these interruptions.
Also worth mentioning, that on item #4, I was not able to provide ntp IP addresses for "Set your preferred NTP server". Rather I had to specify a A Record, which took me a while to figure out "time.nist.gov" did the trick.
I'll let you know if I have anything further to share.
- SeaRefractorMay 06, 2021Apprentice
Glad those changes brought you stability. I am also mostly stable in regards to WiFi drops, but it still occurs occasionally.
I've done what you have done, but one additional item as well. I removed my vendors (CentuyLink) router/modem from the mix and have my CenturyLink ONT connected directly to my Orbi RBR750. I had to configure VLAN 201 to the internet connection and settings, but it's worked very well and provides full benefit of the service (testing from a desktop connected to the RBR750 by ethernet).
Even with this setup, I have the occasional WiFi drop (resolves itself). However it's no longer daily. Hoping a future firmeware update resolves it entirely, but not yet.
- FURRYe38May 06, 2021Guru - Experienced User
gman88 wrote:All,
Thanks for your suggestions. As a follow-up to my note of 2021-04-22 04:22 PM, I made several changes which seem to have had some positive effects.
Per my other note, per suggestions on Reddit, I:
- Turned off Traffic Meter, <How was TM configured?
- Disconnected my one hard wired device from a Satellite <What devices did you have connected to the RBS?
- Continued to add devices to Advanced -> Lan Setup -> "Address Reservations"
- Changed my NTP server. NTP was showing Dec, 2020 <Usuing NGs time server address did not work?
- I renewed my DHCP lease for the Router, to a time of day just before going to bed, with a 7 day renewal duration. <This from the ISP Modem?
- I have also been running a ping command non-stop to 8.8.8.8 and logging the output (2 pings every 5 seconds).
That combination of changes has provided some stability over the past week. I suspect the root cause may have been with the Traffic Meter (#1) (many on Reddit seem to think so), but also (#4 and #5) might be better hiding the issue as it may be happening when I sleep now. I'm not totally convinced of this because while some ping drops occur, I no longer see 2-3 minutes of total network loss between the RBR and the Modem. There have also been no patches auto downloaded this week, which could also be the root cause for these interruptions.
Also worth mentioning, that on item #4, I was not able to provide ntp IP addresses for "Set your preferred NTP server". Rather I had to specify a A Record, which took me a while to figure out "time.nist.gov" did the trick.
I'll let you know if I have anything further to share. <Please Do.