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Forum Discussion
DolceArdore
Apr 26, 2024Aspirant
RBK750 - Devices lose connectivity when moving from base station to satellites (wired backhaul)
I have an RBR750 with two RBS750, all devices on firmware V7.2.6.31. Each satellite is connected to the base station over gigabit ethernet. Once any wireless device successfully connects to the net...
Garwoofoo
Oct 23, 2025Apprentice
Yes, this is a long-standing bug with the Orbi. As DolceArdore says, it appears to be specific to the wired backhaul (in my case, one wired satellite and one wireless satellite). Moving between the router and the wired satellite will sometimes (not always) cause the iPhone connection to drop and it will not reconnect for a few minutes.
I noticed that when this happened, it was trying to assign some weird IP address and I do think that assigning the iPhone a static IP in the Orbi management screen has reduced the frequency of this happening (although not eliminated it entirely).
I first reported this years ago and it's never changed so I'm not hopeful it will ever get fixed.
- DolceArdoreOct 23, 2025Aspirant
Good point Garwoofoo, now I remember that I also tried configuring a static IP address (in the iPhone settings, not in the router settings), which possibly helped a little, but ultimately failed to resolve the issue satisfactorily. Because of this I would be very hesitant to go with Orbi when I eventually upgrade to a Wi-Fi 7 mesh system.