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Forum Discussion
DolceArdore
Apr 26, 2024Aspirant
RBK750 - Devices lose connectivity when moving from base station to satellites (wired backhaul)
I have an RBR750 with two RBS750, all devices on firmware V7.2.6.31. Each satellite is connected to the base station over gigabit ethernet. Once any wireless device successfully connects to the net...
DolceArdore
Oct 24, 2025Aspirant
I appreciate your effort to help find a solution, FURRYe38, but I don't have time to troubleshoot it again right now. I've had the same problem with all firmware versions I've tried since I purchased the system back in 2021. 2500 sq. ft. home on two levels, distance between router (RBR750) and satellites (2xRBS750) between 40 and 70 feet. 2.4 GHz channel 9 and 5 GHz channel 48, which are the least congested channels, using mixed mode WPA2/WPA3. Devices I can recall trying are iPhone 13 Pro, iPad Pro, Google Nexus.
FURRYe38
Oct 24, 2025Guru - Experienced User
Well for that size of home, having the RBR unit and two RBS maybe causing problem, too much wifi overlap and such. You might turn OFF one RBS and test.
Also try using primary channesl on 2.4Ghz, 1, 6 and 11 are primary channels to use. Try 40 on 5Ghz.
Be sure to disable IPv6 on the RBR as well.
What iOS version is on these devices?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
Please try RBS wirelessly connected at first, then if you have ethernet support, directly connect the RBS to the back of the RBR and continue testing when you can come back to this.